Palmetto AI Automation is a South Carolina automation consultancy that builds AI lead-response, appointment-booking, follow-up, and local-SEO systems for service businesses, so you book more jobs without hiring more staff.
The systems SC service businesses ask us for first, each one quietly recovering revenue you're losing right now.
Pain: New leads go cold in minutes.
Solution: We respond automatically in under 60 seconds, 24/7.
Pain: Voicemail loses you jobs.
Solution: Every missed call gets an instant AI text back to keep the lead warm.
Pain: Scheduling eats your front desk.
Solution: AI books, confirms, and reminds clients without any manual work.
Pain: Happy clients forget to leave reviews.
Solution: Automated post-service SMS requests that run on their own.
Pain: You're invisible on Google.
Solution: Hand-built site live in 7 days with weekly AI content ranking for you.
Anthropic just made Claude useful for small businesses, not just enterprise AI teams. We do the setup , the workspace, the custom skills, the connections to your tools, and the workflows your team will actually use every day, so you stop paying for an AI subscription nobody opens, and start getting hours back per week.
What we set up
Who this is for
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Different businesses, same patterns: missed leads, slow follow-up, messy handoffs, and invisible performance.
Rebook clients, recover no-shows, and reactivate lapsed patients without front-desk chasing.
Reduce missed appointments, recall lapsed patients, and handle insurance inquiries automatically.
Respond to every inquiry in seconds, follow up on estimates, and keep the maintenance calendar full.
Recover declined services, unsold leads, and missed service reminders across service, sales, and financing.
Recall lapsed patients, automate intake and insurance, and keep the schedule full automatically.
Instant lead response, showing scheduling, and nurture sequences that keep agents in front of buyers.
Move prospects from inquiry to consult with automated triage, scheduling, and case updates.
Cart recovery, post-purchase flows, support automation, and win-back sequences at volume.
Most failures come from weak foundations, not bad intentions.
Two service lines. One partner. Clear numbers before you ever commit.
A done-for-you website plus fully automated local SEO — blog posts, schema, location pages, and weekly reports running every week without you lifting a finger. Website builds from $1,500 one-time. Monthly SEO retainers from $400/mo.
Custom AI workflows that replace your busywork — from lead follow-up to internal ops. Scoped to what you build: every project starts with a free automation audit and a clear flat-rate quote.
Website packages, all three monthly SEO retainers, the AI automation retainer levels, and exactly how billing works — with everything each one includes — are laid out on our dedicated pricing page.
Straight answers to what South Carolina business owners ask us most, what AI automation costs, how fast it pays off, and how to get started.
AI automation pricing has two parts: a one-time build fee and a flat monthly retainer, and the total is scoped to the specific workflows you choose. A single after-hours lead responder is a much smaller build than a full multi-workflow operations system, so a one-size price would be misleading. Palmetto AI Automation starts every engagement with a free automation audit, then gives you a clear flat-rate quote, no guesswork and no obligation.
A focused, single-workflow automation, such as after-hours lead response or quote follow-up, typically goes live in 2 to 3 weeks. Projects spanning several connected workflows like intake, scheduling, and follow-up take 4 to 6 weeks. Most of that time is spent mapping how your business actually runs and testing edge cases, not writing code, so the system is reliable from the first day it goes live.
Most South Carolina service businesses see AI automation pay for itself within 2 to 4 months. The return comes from work the automation recovers: leads that no longer go cold, missed calls converted into booked jobs, overdue invoices collected, and lapsed customers reactivated. When a single recovered job is worth hundreds or thousands of dollars, one or two saved leads per month typically covers the entire cost of the system.
Palmetto AI Automation integrates with the tools you already use, CRMs such as HubSpot, Jobber, and ServiceTitan; scheduling tools like Calendly and Google Calendar; email and SMS platforms; web forms; and payment systems. If you don't use a CRM at all, that is fine: many service businesses run on a shared inbox, text threads, and a calendar, and automation works directly on top of those.
No. AI automation is built to sit on top of your existing software, not replace it. We connect to your current CRM, calendar, inbox, and phone system, then add an intelligent layer that handles tasks automatically. We only suggest replacing a tool when it is actively creating a bottleneck, and even then, the decision is always yours to make.
AI automation delivers the biggest results for high-volume, time-sensitive service businesses: HVAC companies, dental and medical practices, law firms, med spas, auto repair shops, real estate agents, and home-services trades like plumbing, roofing, and landscaping. The common signal is steady inbound lead volume that makes manual follow-up inconsistent, paired with job values high enough that recovering a few leads pays for the system.
No. AI automation handles the repetitive, after-hours, and easy-to-drop tasks, acknowledging new leads, sending reminders, and chasing cold quotes, so your team can focus on the work that needs human judgment. Most of our South Carolina clients use automation to handle more volume without adding payroll, not to cut staff. It expands what a small team can realistically get done.
Yes. Palmetto AI Automation builds compliance-aware workflows for regulated industries, including dental practices, law firms, and medical and med spa businesses. We use human approval gates, conservative messaging, and appropriate disclaimers so sensitive communications are reviewed before they go out, keeping you compliant while still capturing and following up with every lead.
Getting started is a single step: book a free automation audit with Palmetto AI Automation. On a 30-minute call, we map your current process, identify which automations would pay off fastest for your business, and send a clear flat-rate quote. There is no obligation, many owners leave the call with a plan even before deciding to build. Palmetto AI Automation is based in Lexington, South Carolina, and works with service businesses across the state.
Every engagement starts here, a free 30-minute automation audit. Tell us what you do, what’s breaking, and what you want automated, and we’ll respond with a clear next step and a flat-rate quote. No obligation, no pressure.
Copy/paste this into an email or form. Keep it simple and factual.
Share your workflow and current tools. We will respond with a practical rollout plan.
